Frequently Asked Questions
Everything you need to know about our high-performance electronics and services.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Do your products come with a warranty?
Yes, all PowerA electronic devices include a 2-year limited warranty that covers manufacturing defects and hardware failures under normal use.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened but in like-new condition with all original packaging, you are eligible for a full refund or exchange.
Are PowerA controllers compatible with all gaming platforms?
Our controllers are specifically engineered for compatibility with Xbox, Nintendo Switch, and PC. Please check the specific product page for individual compatibility details.
How can I track my package once it has shipped?
Once your order is processed, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.